T’s & C’s
Clip ‘n Climb Blackpool Terms & Conditions
Introduction
Welcome to the Clip ‘n Climb Blackpool website. By accessing or using our website and booking our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making a booking. If you do not agree to these terms, you should not use our website or services.
1. General Information
1.1 These Terms and Conditions apply to all bookings, purchases, and use of services provided by Clip ‘n Climb Blackpool.
1.2 Clip ‘n Climb Blackpool is located at Unit 9, Apollo Court, Hallam Way, Whitehills Industrial Estate, Blackpool, FY4 5FS. Our contact details are:
- Email: info@clipnclimbblackpool.co.uk
- Phone: 01253 769569
2. Booking and Payment
2.1 All bookings must be made in advance through our online booking system, by phone, or in person at our centre.
2.2 Full payment is required at the time of booking to secure your slot.
2.3 We accept major credit/debit cards for online payments. Payments are processed securely via our payment provider.
2.4 Bookings are subject to availability. Clip ‘n Climb Blackpool reserves the right to cancel or amend bookings if necessary, and we will notify you of any changes as soon as possible.
3. Cancellations, Rescheduling, and Refunds
3.1 Cancellations made at least 48 hours prior to your booking will be eligible for a full refund.
3.2 Cancellations made within 48 hours of your booking will not be eligible for a refund.
3.3 Rescheduling of bookings is permitted if done at least 48 hours in advance. Rescheduling within 48 hours may incur a fee.
3.4 Clip ‘n Climb Blackpool reserves the right to cancel bookings due to unforeseen circumstances, such as maintenance or safety concerns. In such cases, we will offer a full refund or rescheduling option.
4. Safety and Rules
4.1 Safety is our priority. All climbers must attend a safety briefing before participating.
4.2 Participants must follow the instructions given by Clip ‘n Climb Blackpool staff at all times.
4.3 The minimum age for participants is 4 years old. Children under the age of 12 must be supervised by an adult.
4.4 All participants must wear appropriate clothing and footwear. Open-toed shoes, sandals, and heels are not permitted.
4.5 Clip ‘n Climb Blackpool uses an Auto Belay system for safety. Misuse of equipment may result in removal from the session.
4.6 We reserve the right to refuse entry or remove individuals who are under the influence of alcohol or drugs, or who are deemed to pose a risk to themselves or others.
5. Liability
5.1 Participation in Clip ‘n Climb activities involves some level of risk. By booking, you acknowledge and accept these risks.
5.2 Clip ‘n Climb Blackpool will not be held liable for any injuries, loss, or damage that occurs during your visit, except in cases of negligence on our part.
5.3 Personal belongings are the responsibility of the participant. We recommend not bringing valuable items to the venue as we cannot be held liable for loss or theft.
6. Data Protection and Privacy
6.1 Clip ‘n Climb Blackpool is committed to protecting your personal data. We collect information solely for booking purposes and will not share your data with third parties unless necessary to fulfil your booking.
6.2 For more details on how we handle your data, please refer to our Privacy Policy.
7. Use of Our Website
7.1 The content on the Clip ‘n Climb Blackpool website is for general information purposes only. We make every effort to keep the information up to date but do not guarantee its accuracy.
7.2 Unauthorised use of our website, including hacking or the introduction of malicious software, is strictly prohibited.
8. Gift Vouchers
8.1 Gift vouchers are non-refundable and must be used within the validity period stated on the voucher.
8.2 Vouchers cannot be exchanged for cash or used in conjunction with any other offers.
9. Amendments to Terms and Conditions
9.1 Clip ‘n Climb Blackpool reserves the right to amend these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services will indicate acceptance of the revised terms.
10. Governing Law
10.1 These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Clip ‘n Climb Blackpool
Email: info@clipnclimbblackpool.co.uk
Phone: 01253 769569
By making a booking or using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Clip ‘n Climb Blackpool – we look forward to seeing you soon!